FAQs for MPM office, practice management software
SPECIALTY SPECIFIC?
QUESTION: What type of practice is eMedical Systems MPM office product designed for?
ANSWER: eMedical Systems MPM Office product has been customized for over thirty specialties. It's Billing & Scheduling software that is used by almost every medical specialty. eMedical Systems is ideal for all licensed healthcare givers who bill Medicare or private insurance on the CMS 1500 Form.
How is practice management different From an EMR?
Many practices are more familiar with EMR’s (electronic medical records), which deal with the clinical aspects of charting a patient's treatment but that may also contain a billing system. EMR's are typically for the clinical side of the practice while eMedical Systems MPM Office is for the scalable product that can grow as your office feels confortable with electronically automating different aspects of your practice from the business side all the way throughout the clinical side of the practice. I can run on an inhouse network system if the practice is large enough to warrent it, or it can run as a service. The basic billing product can run stand alone as a simple desktop application. Billing systems do heavy duty work for next to nothing, are highly overlooked and under appreciated, but are the backbone of the office as they allow the practice to get paid.
We’ve found that many practices look at a full EMR and are overwhelmed at the idea of dropping $20,000 to $30,000 to overhall their compete practice. With the eMedical Systems MPM solutions, we can intragrate the software to take on the parts of your practice that you feel can benifit from automating for cost effective management.
SERVER BASED?
QUESTION: What type of computer do I need?
ANSWER: eMedical Systems software will run fine on a server, but it does not require one. It runs great on an an AMD or Pentium IV computer or laptop with about 1 GB of memory for up to 3 computers. Windows XP Professional, Windows Vista Business, or Windows 7 Professional. From 4 to 25 computers, it requires a Microsoft server product. It can also run as a service over the internet. This only requires reliable internet service of 1.5 MPS or greater. We can also be the billing service for you with scheduling, Charting and live access to your data at all times.
NET-WORKABLE?
Q: Is your software fully net-workable?
A: Yes, and it’s very simple to do.
ELECTRONIC BILLING
Q: Does your software do electronic billing?
A: Yes, like nobody's business (simply and easily); both paper & electronic billing; both the old HCFA 1500 and the new CMS form (toggle back and forth).
WHICH CLEARINGHOUSE
Q: What clearinghouse do you go through (and how much is it)?
A: eMEDICAL SYSTEMS offers over twenty different Clearing houses to choose from and they each have their own pricing. Three of them however are free.
HOW LONG HOW LONG HAVE YOU BEEN IN BUSINESS
17 years, today eMedical Systems provides exceptional U.S. based training and software support representing over thirty medical specialties. eMedical Systems supports several dozen clearinghouses and is able to transmit electronic claims seamlessly to over 3000 insurance payers nationwide.
EXISTING PATIENTS – DATA CONVERSION
Q: What do we do with our 6000 existing patients in our existing medical billing software system?
A: We offer experienced data-migration from over 300 source systems, but there’s an additional expense here. Most people simply start from scratch and there’s a several month transition. If you decide you need it, data conversion can be accomplished for an additional fee.
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USERS & PROVIDERS
Q: How do you define a 'user' and a 'provider'?
A: A provider is licensed health professional (other than the referring physician) on the 1500 Form. Also it can be someone who renders health services that you want to track in the software for reporting purposes. A user is anyone who logs into the system.
As an example, a solo practice (a single physician) might need to be in the software multiple times due to multiple business entities, eg. A doctor has a personal tax-ID that he is billed under, but also has a corporate tax-ID that he’s billed under, and then he has a Group that he’s billed under separately. In this example, one single doctor would take up three “provider” slots in the software.
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CLIENT REFERENCES
Q: Who's using your software near me so I can drive over and take a look at it?
A: Please contact us for our lengthy list of happy customers.
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SOFTWARE SUPPORT
Q: How good is your support?
A: Next to the simplicity of the software, and the low price, our support may be the single strongest reason people buy our software. People love the software. They really love our support.
COST OF OWNERSHIP
QUESTION: How does eMedical Systems compare on 'cost of ownership'” over 2-3 years?
ANSWER:
§ Our program will save you thousands over Medisoft, Lytec, or Medical-Manager in the first 2 years alone. This savings will be experienced in three categories:
: Low initial cost.
: Low annual updates.
: Shorter reimbursement cycles (faster payments with electronic billing).
: Better reporting (more control over aging receivables).
: All translating to more time spent with PATIENTS, and more MONEY coming in the door.
§ eMEDICAL SYSTEMS is a bread and butter windows application. It’s native to windows. It’s just like QuickBooks, Quicken, or TurboTax but made for patient billing.
§ The program is so simple, that anyone who can use a computer can bill using our software. So savings is experienced in:
: Greatly reduced cost of training
: Complete training and support is included with the purchase of the software.
COMPETITIVE ADVANTAGES:
QUESTION: What would you say your competitive advantages are over Medisoft, Lytec, or Medical-Manager?
ANSWER: In summary, eMedical Systems is:
§ Extremely user friendly, intuitive and easy to learn. Easy to train office staff.
§ Native to Windows. eMEDICAL SYSTEMS looks and feels liked Windows. It shares same shortcuts. It's fast. You can “tab through” entire program (or use a mouse) and have multiple windows open at once. ..Get anywhere in a single click.
§ Affordable! Other billing software is expensive compared to eMEDICAL SYSTEMS, which offers a complete multi-user electronic billing system starting under $5,000.
§ Quality Support. We are the makers of the software, and all our training and support is done in house by seasoned support staff who are each an experienced biller. They are highly skilled and are able to help you in every billing need, insuring you the highest quality support. eMedical Systems in offers wonderful training and support, and it's included in the cost of the program.
